Join our community of design professionals.

Our trade program offers trade-only discounts and extensive custom order options.

  • Trade discount off full price items*
  • Trade discount off regular sale prices*
  • Exclusive preview of new collections
  • Inspiration from global Japandi designers
  • Stellar sales support

*discount applies for products available to shop directly on shopjapandi.com, discount does not apply to affiliate products listed on this site where purchases occur directly on our partners websites.

TRADE FAQs

Which industries and professions qualify for the Japandi Supply House Trade Program?

Our Trade program is offered to residential interior designers, licensed general contractors, architects, and professional home stagers who work directly with homeowners on their home design or improvement projects.

You may provide us with one of the following professional documents to qualify for membership:

  • A current business or state
    professional license in a residential or commercial design-based business, or the hospitality industry
  • Proof of current AI or IDI provincial registration
  • Proof of current ASID membership
  • Interior design certification (e.g. NCIDQ, CCIDC)
  • Resale certificate
How do I place an order using my Trade account? How do I pay for my order?

For your convenience, you may place your Trade order directly on our website and pay via credit card. Simply enter your Trade Partner code at checkout to redeem your Trade discount. Your code will be found in the welcome email received once your application was processed.

How can I receive a formal quote for an upcoming order?

If you would like a formal PDF quote for your internal records or a client presentation, please email us the details of your desired order at hello@shopjapandi.com.

How long will it take to receive my order?

We work hard to deliver your items as soon as possible, while maintaining the care and quality of the production process. The time frame to receive your furniture will vary based on the nature of the product selected as well as your location.

CondeHouse pieces typically ship within 15-18 weeks as they are custom made in Japan.

Lifestyle inventory delivery depends on the product selection and shipping destination.

What is your return policy?

Condehouse pieces are custom made, sorry there are no returns.

Can I share photos of my completed project to be featured on Japandi Supply House's social media?

Yes! We would love to see photos of your completed projects to feature on social media and our website. Send along any professional grade photos to hello@shopjapandi.com.

Apply for the Japandi Supply House Trade Program

Licensed or registered interior designers, architects, and general contractors are encouraged to apply. Kindly allow 2-3 business days for your application to be processed.

Please attach one of the following in order to qualify for approval:
A current business or state professional license, or a resale certificate for an interior design, architecture, or general contracting business.