Our Trade program is offered to interior designers, licensed general contractors, architects, and professional home stagers who work directly with clients on their home design or improvement projects.

You may provide us with one of the following professional documents to qualify for membership:

• A current business or state
  professional license in a residential or commercial design-based business, or the hospitality industry
• Proof of current AI or IDI provincial registration
• Proof of current ASID membership
• Interior design certification (e.g. NCIDQ, CCIDC)
• Resale certificate

For your convenience, you may place your Trade order directly on our website and pay via credit card. Simply enter your Trade Partner code at checkout to redeem your Trade discount. Your code will be found in the welcome email received once your application was processed.

If you would like a formal PDF quote for your internal records or a client presentation, please email us the details of your desired order at trade@shopjapandi.com.

We work hard to deliver your items as soon as possible, while maintaining the care and quality of the production process. The time frame to receive your furniture will vary based on the nature of the product selected as well as your location.

CondeHouse pieces typically ship within 15-18 weeks as they are custom made in Japan.

There are no returns on Condehouse pieces as they are custom made.

If a shipment is damaged, please let us know right away at trade@shopjapandi.com. We will work to correct the issue.

Yes! We would love to see photos of your completed projects to feature on social media and our website. Send along any professional grade photos to trade@shopjapandi.com.

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